Cookie Policy of ArtConnect GmbH
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This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session. In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Activities strictly necessary for the operation of this Website and delivery of the Service
This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
First-party Trackers
Further information about Personal Data
Preference Cookies (this Website)
Preference Cookies store the User preferences detected on this Website in the local domain such as, for example, their timezone and region.
Personal Data processed: Tracker.
sessionStorage (this Website)
sessionStorage allows this Website to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).
Personal Data processed: Tracker.
Third-party Trackers
Further information about Personal Data
Personal Data processed: Tracker.
Place of processing: Italy – Privacy Policy.
Personal Data processed: Tracker.
Place of processing: Italy – Privacy Policy.
Personal Data processed: Tracker.
Place of processing: Italy – Privacy Policy.
SPAM protection
This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
Storage duration: _GRECAPTCHA: duration of the session rc::a: indefinite rc::b: duration of the session rc::c: duration of the session
Traffic optimization and distribution
This type of service allows this Website to distribute their content using servers located across different countries and to optimize their performance. Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User's browser. Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.
Personal Data processed: Trackers and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Other activities involving the use of Trackers
Experience enhancement This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Instagram widget (Facebook Ireland Ltd)
Instagram is an image visualization service provided by Facebook Ireland Ltd that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
Video Vimeo (Vimeo, LLC)
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration: player: 1 year vuid: 2 years
Interaction with data collection platforms and other third parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website for the purpose of saving and reusing data. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Hotjar Recruit User Testers (Hotjar Ltd.)
The Hotjar Recruit User Testers widget is a service for interacting with the Hotjar data collection platform provided by Hotjar Ltd. Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Tracker, Usage Data and various types of Data.
Place of processing: Malta – Privacy Policy – Opt Out.
Storage duration: _hjAbsoluteSessionInProgress: 30 minutes _hjCachedUserAttributes: duration of the session _hjClosedSurveyInvites: 1 year _hjDonePolls: 1 year _hjFirstSeen: duration of the session _hjIncludedInPageviewSample: 30 minutes _hjIncludedInSessionSample: 30 minutes _hjLocalStorageTest: duration of the session _hjMinimizedPolls: 1 year _hjRecordingEnabled: duration of the session _hjRecordingLastActivity: duration of the session _hjSession*: 30 minutes _hjSessionRejected: duration of the session _hjSessionResumed: duration of the session _hjSessionTooLarge: 1 hour _hjSessionUser*: 1 year _hjShownFeedbackMessage: 1 year _hjTLDTest: duration of the session _hjUserAttributesHash: duration of the session _hjViewportId: duration of the session _hjid: 1 year
Interaction with online survey platforms
This type of service allows Users to interact with third-party online survey platforms directly from the pages of this Website. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Hotjar Poll & Survey widgets (Hotjar Ltd.)
The Hotjar Poll & Survey widgets are services that enable interaction with the Hotjar platform provided by Hotjar Ltd. Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Tracker, Usage Data and various types of Data.
Place of processing: Malta – Privacy Policy – Opt Out.
Storage duration: _hjAbsoluteSessionInProgress: 30 minutes _hjCachedUserAttributes: duration of the session _hjClosedSurveyInvites: 1 year _hjDonePolls: 1 year _hjFirstSeen: duration of the session _hjIncludedInPageviewSample: 30 minutes _hjIncludedInSessionSample: 30 minutes _hjLocalStorageTest: duration of the session _hjMinimizedPolls: 1 year _hjRecordingEnabled: duration of the session _hjRecordingLastActivity: duration of the session _hjSession*: 30 minutes _hjSessionRejected: duration of the session _hjSessionResumed: duration of the session _hjSessionTooLarge: 1 hour _hjSessionUser*: 1 year _hjShownFeedbackMessage: 1 year _hjTLDTest: duration of the session _hjUserAttributesHash: duration of the session _hjViewportId: duration of the session _hjid: 1 year
Measurement This Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Ireland Limited)
Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.
Storage duration: AMP_TOKEN: 1 hour _ga: 2 years _gac*: 3 months _gat: 1 minute _gid: 1 day
MixPanel (MixPanel)
MixPanel is an analytics service provided by Mixpanel Inc.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)
Hotjar is an analytics service provided by Hotjar Ltd. Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Trackers and Usage Data.
Place of processing: Malta – Privacy Policy – Opt Out.
Storage duration: _hjAbsoluteSessionInProgress: 30 minutes _hjCachedUserAttributes: duration of the session _hjClosedSurveyInvites: 1 year _hjDonePolls: 1 year _hjFirstSeen: duration of the session _hjIncludedInPageviewSample: 30 minutes _hjIncludedInSessionSample: 30 minutes _hjLocalStorageTest: duration of the session _hjMinimizedPolls: 1 year _hjRecordingEnabled: duration of the session _hjRecordingLastActivity: duration of the session _hjSession*: 30 minutes _hjSessionRejected: duration of the session _hjSessionResumed: duration of the session _hjSessionTooLarge: 1 hour _hjSessionUser*: 1 year _hjShownFeedbackMessage: 1 year _hjTLDTest: duration of the session _hjUserAttributesHash: duration of the session _hjViewportId: duration of the session _hjid: 1 year
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.
Google Optimize
Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
Storage duration: _gaexp: 3 months _opt_awcid: 1 day _opt_awgid: 1 day _opt_awkid: 1 day _opt_awmid: 1 day _opt_expid: 10 seconds _opt_utmc: 1 day
Google Optimize 360
Google Optimize 360 is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, ("Google").
This service allows the Owner to target groups of Users on the base of their past use of this Website. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
Storage duration: _gaexp: 3 months _opt_awcid: 1 day _opt_awgid: 1 day _opt_awkid: 1 day _opt_awmid: 1 day _opt_expid: 10 seconds _opt_utmc: 1 day
Heat mapping and session recording
Heat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data processed: Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: Malta – Privacy Policy – Opt Out.
Storage duration: _hjAbsoluteSessionInProgress: 30 minutes _hjCachedUserAttributes: duration of the session _hjClosedSurveyInvites: 1 year _hjDonePolls: 1 year _hjFirstSeen: duration of the session _hjIncludedInPageviewSample: 30 minutes _hjIncludedInSessionSample: 30 minutes _hjLocalStorageTest: duration of the session _hjLocalStorageTest: duration of the session _hjMinimizedPolls: 1 year _hjRecordingEnabled: duration of the session _hjRecordingLastActivity: duration of the session _hjSession*: 30 minutes _hjSessionRejected: duration of the session _hjSessionResumed: duration of the session _hjSessionTooLarge: 1 hour _hjSessionUser*: 1 year _hjShownFeedbackMessage: 1 year _hjTLDTest: duration of the session _hjUserAttributesHash: duration of the session _hjViewportId: duration of the session _hjid: 1 year
Targeting & Advertising This Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.
Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services. Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Google AdSense (Google Ireland Limited)
Google AdSense is an advertising service provided by Google Ireland Limited. This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered. Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.
In order to understand Google's use of data, consult Google's partner policy.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.
Storage duration: AID: 2 years ANID: 2 years Conversion: 3 months DSID: 14 days FCNEC: 1 year FLC: 10 seconds FPAU: 3 months FPGCLAW: 3 months FPGCLDC: 3 months FPGCLGB: 3 months IDE: 2 years NID: 6 months RUL: 1 year TAID: 14 days __gads: 2 years __gsas: 2 years _gac_: 3 months _gac_gb_: 3 months _gcl_au: 3 months _gcl_aw: 3 months _gcl_dc: 3 months _gcl_gb: 3 months _gcl_gf: 3 months _gcl_ha: 3 months id: 2 years test_cookie: 15 minutes
User database management
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Website. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.
Intercom (Intercom R&D Unlimited Company)
Intercom is a User database management service provided by Intercom R&D Unlimited Company. Intercom can also be used as a medium for communications, either through email, or through messages within this Website. Intercom Messenger may use Trackers to recognize and track Users behavior.
Personal Data processed: Data communicated while using the service, email address, Tracker, Universally unique identifier (UUID), Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy.
Storage duration: intercom-id-*: 10 months intercom-session-*: 7 days intercom-test: indefinite
How to manage preferences and provide or withdraw consent There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant: Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers. Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available. It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent. Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
Locating Tracker Settings Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Google Chrome Mozilla Firefox Apple Safari Microsoft Internet Explorer Microsoft Edge Brave Opera
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
How to opt out of interest-based advertising Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying consent Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.
Owner and Data Controller
ArtConnect GmbH Eitel-Fritz Str. 7, 14129 Berlin Owner contact email: hello@artconnect.com
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document. Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.
Definitions and legal references
Personal Data (or Data) Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject The natural person to whom the Personal Data refers.
Data Processor (or Processor) The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner) The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application) The means by which the Personal Data of the User is collected and processed.
Service The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU) Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy relates solely to this Website, if not stated otherwise within this document.