Terms and Conditions

ArtConnect GmbH

Last Updated: 26.08.2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website at magazine.artconnect.com and artconnect.com (collectively, the "Website") and all related services (the "Service") provided by ArtConnect GmbH ("ArtConnect," "we," "us," or "our").

Please read these Terms carefully before using the Service. By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

2. Provider Information

ArtConnect GmbH
Sophie-Charlotten-Strasse 15, 14059 Berlin, Germany
Email: hello@artconnect.com

Managing Directors: Pablo Kunert, Kevin Driscoll
Company registration: Amtsgericht Charlottenburg, HRB 135272 B
VAT identification number: DE278448333

3. About the Service

ArtConnect is an online network and opportunities database for artists, collectors, and art organisations. The Service includes the ArtConnect platform, the ArtConnect Magazine, and associated features such as profiles, projects, events, spaces, and subscription tools.

4. Definitions

  • "User": any individual or entity that accesses or uses the Service.

  • "Consumer": a User who acts for purposes outside their trade, business, craft, or profession.

  • "Business User": a User who acts within their trade, business, craft, or profession.

  • "Content": any material, data, text, images, or other information submitted, uploaded, or created by a User on the Service.

  • "Subscription": a paid plan granting access to premium features of the Service.

5. Account Registration

  • To access certain features of the Service, you must register for an account and provide accurate, complete, and current information.

  • You may use certain parts of the Service without registering, but some features will not be available.

  • You must be at least 16 years of age to register for an account. By registering, you confirm that you meet this requirement.

  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

  • You must notify ArtConnect immediately at hello@artconnect.com if you suspect any unauthorised access to or use of your account.

  • You must keep your account information (including contact and billing details) accurate and up to date.

6. Account Termination

  • You may close your account at any time via your account settings or by contacting hello@artconnect.com.

  • ArtConnect reserves the right to suspend or permanently terminate accounts that violate these Terms, applicable law, or the rights of third parties, with or without notice.

  • Termination does not affect any rights or obligations that arose before the date of termination. Refunds on termination are governed by Section 10.

7. User Content

  • You retain ownership of any Content you submit, post, or upload to the Service.

  • By submitting Content, you grant ArtConnect a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, display, and distribute your Content solely for the purposes of operating, providing, and promoting the Service.

  • You represent and warrant that: (a) you own or have the right to use all Content you submit; (b) your Content does not infringe any third-party intellectual property, privacy, or other rights; and (c) your Content complies with applicable law.

  • ArtConnect may, but is not obligated to, monitor Content. We reserve the right to remove or refuse to display any Content that violates these Terms, applicable law, or that we determine in our discretion to be harmful, offensive, or otherwise inappropriate, without prior notice.

  • Public Content: Content you post in publicly visible sections of the Service (such as Projects, Events, and Spaces) is accessible to other users and the general public. Please consider this before sharing personal or sensitive information.

8. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service in any way that violates applicable local, national, or international law or regulation

  • Infringe the intellectual property, privacy, or other rights of any third party

  • Upload or transmit malicious code, viruses, or any harmful software

  • Harass, abuse, defame, or harm other users or third parties

  • Use automated tools (bots, scrapers, crawlers) to access, collect, or copy data from the Service without our prior written permission

  • Misrepresent your identity, affiliation, or qualifications

  • Engage in spam or unsolicited commercial communications via the Service

  • Interfere with or disrupt the operation or security of the Service or its infrastructure

ArtConnect reserves the right to investigate violations of these rules and take appropriate action, including suspending or terminating access, removing Content, and reporting conduct to law enforcement authorities.

9. Subscriptions and Payment

9.1 Subscription Plans

ArtConnect offers monthly and annual subscription plans granting access to premium features. Current plan details and pricing are displayed on the Website and are subject to change. Where ArtConnect changes prices, it will provide at least 30 days' advance notice to existing subscribers before the change applies to their subscription.

9.2 Payment Processing

Payments are processed by our third-party payment providers, Stripe, Inc. and Apple Inc. (Apple Pay). By providing payment details, you authorise us to charge the applicable fees using your chosen payment method. ArtConnect does not store full payment card details.

9.3 Automatic Renewal

Both monthly and annual subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You will receive a reminder email before your annual subscription renews. You may cancel auto-renewal at any time via your account settings. Continued failure to cancel constitutes consent to the renewal charge.

10. Cancellation and Refunds

10.1 Right of Withdrawal (EU/EEA Consumers)

If you are a Consumer located in the European Union or European Economic Area, you have a statutory right under the EU Consumer Rights Directive (2011/83/EU) to withdraw from a contract for digital services within 14 days of the date the contract is concluded, without giving any reason (the "Withdrawal Period").

To exercise this right, you must notify us within the 14-day Withdrawal Period by contacting hello@artconnect.com. We will refund any payments received within 14 days of receiving your withdrawal notice, using the same payment method as your original transaction.

This right applies only during the first 14 days from the date of purchase. After the Withdrawal Period has expired, no statutory right of withdrawal applies.

10.2 No Refunds After 14 Days

After the 14-day Withdrawal Period, all subscription payments are non-refundable. This applies to:

  • Monthly subscriptions — payments are non-refundable once the billing cycle has begun.

  • Annual subscriptions — payments are non-refundable once the subscription period has begun.

ArtConnect does not issue refunds for non-use of the platform, failure to cancel before a renewal, or forgetting to cancel. It is your responsibility to cancel your subscription before the next renewal date if you do not wish to be charged.

To cancel, log in to your account and go to Settings > Subscription, or contact hello@artconnect.com. Cancellation takes effect at the end of the current billing period and your access continues until then.

10.3 Billing Errors

If you believe ArtConnect has made a billing error (for example, charging the wrong amount or charging after a confirmed cancellation), contact hello@artconnect.com within 30 days of the charge. Where an error on our part is confirmed, we will issue a refund as appropriate.

10.4 Termination for Non-Payment

ArtConnect reserves the right to suspend or terminate your access to the Service if subscription fees are not paid when due. Access will be restored upon receipt of outstanding amounts. Continued non-payment may result in permanent account termination.

11. Prohibition on Scraping and Unauthorised Data Extraction

All content, listings, profiles, data, and other information on the Website and Service (collectively, "ArtConnect Content") is the property of ArtConnect GmbH or its users and is protected by copyright, database rights, and other applicable intellectual property laws.

You may not, without our prior written permission:

  • Use any automated tool, bot, crawler, scraper, spider, or similar technology to access, copy, extract, index, or download any ArtConnect Content

  • Reproduce, republish, redistribute, or commercially exploit any ArtConnect Content on any other website, platform, or service

  • Systematically retrieve data or content from the Service to create or populate a database, directory, or collection

  • Frame, mirror, or deep-link to any part of the Service without our prior written consent

EU Database Rights: The ArtConnect database constitutes a protected database under the EU Database Directive (96/9/EC) and applicable national law. ArtConnect GmbH holds the sui generis database right in respect of the contents of this database. Any extraction or re-utilisation of a substantial part of the database — whether in a single act or through repeated and systematic extraction of insubstantial parts — is strictly prohibited without our express written authorisation.

ArtConnect actively monitors for unauthorised scraping and data extraction. We reserve the right to pursue all available legal remedies, including injunctive relief and damages, against any party found to be scraping or misappropriating our content.

If you wish to access ArtConnect data for research, editorial, or partnership purposes, please contact hello@artconnect.com to discuss a formal data access agreement.

12. API Usage

  • Access to and use of the ArtConnect API is subject to these Terms and any additional API-specific terms we may provide.

  • API access does not grant permission to bulk-download, archive, or reproduce ArtConnect Content beyond what is strictly necessary for the permitted use case.

  • ArtConnect bears no responsibility for damages or losses resulting from your use of the API or from third-party services that access data through the API.

  • ArtConnect may suspend or revoke API access at any time, including for violations of these Terms or for operational reasons.

  • You may not use the API to build products or services that compete directly with ArtConnect without our prior written consent.

13. Third-Party Links and Services

The Service may contain links to third-party websites or integrate third-party services (such as social media platforms and payment providers). ArtConnect is not responsible for the availability, content, or privacy practices of third-party websites or services. The inclusion of any link does not constitute endorsement by ArtConnect. We encourage you to review the terms and privacy policies of any third-party services you use.

14. Intellectual Property

All intellectual property rights in and to the Website, Service, and their content (including software, design, text, graphics, logos, and trademarks) are the exclusive property of ArtConnect GmbH or its licensors.

Subject to these Terms, ArtConnect grants you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal or internal business purposes. You may not reproduce, modify, distribute, create derivative works from, reverse engineer, or otherwise exploit any part of the Service without our prior written permission.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ArtConnect's aggregate liability to you for any claim arising out of or in connection with the Service or these Terms is limited to the total amount you paid to ArtConnect in the 12 months preceding the claim.

ArtConnect is not liable for:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of data, revenue, profits, or business opportunity

  • Service interruptions or failures beyond our reasonable control (force majeure)

Nothing in these Terms excludes or limits ArtConnect's liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded or limited under applicable law

For EU/EEA Consumers: Your statutory rights under applicable consumer protection law are not affected by these Terms. In particular, mandatory legal guarantees available under the law of your country of residence continue to apply.

16. Indemnification

You agree to indemnify and hold harmless ArtConnect GmbH and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service in breach of these Terms; (b) your User Content; or (c) your infringement of any third-party rights.

17. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict-of-law provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).

For disputes arising under or in connection with these Terms, the courts of Berlin, Germany shall have exclusive jurisdiction, subject to the following:

For EU/EEA Consumers: You retain the right to bring proceedings before the courts of your country of residence and to benefit from the mandatory consumer protection provisions of the law of your country of residence, to the extent they afford greater protection than German law.

18. EU Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform for resolving disputes between consumers and traders. The platform is accessible at:

https://ec.europa.eu/consumers/odr/

Our contact email for ODR purposes is: hello@artconnect.com

ArtConnect is not obligated to participate in alternative dispute resolution proceedings before a consumer arbitration body, but we will always endeavour to resolve complaints directly and promptly.

19. Changes to These Terms

ArtConnect reserves the right to update or amend these Terms at any time. When we make material changes, we will notify you by email to the address associated with your account at least 30 days before the changes take effect.

If you do not agree to the updated Terms, you may close your account before the changes take effect. Continued use of the Service after the effective date of the updated Terms constitutes your acceptance of those changes.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features or promotions, constitute the entire agreement between you and ArtConnect GmbH regarding the Service and supersede all prior agreements or understandings.

22. Contact

For questions, complaints, or any other communications regarding these Terms or the Service:

ArtConnect GmbH
Sophie-Charlotten-Strasse 15, 14059 Berlin, Germany

Email: hello@artconnect.com